Do You Have A Code Compliance Complaint?  --  Contact Us By Phone or On-Line

(Please know that per state law, anonymous complaints can’t be investigated)

Code Complaint Form:  http://ci.marathon.fl.us/codecompliance/webform/code-complaint

 

OFFICE PHONE NUMBERS

          Monday through Friday  8:00 am to 5:00 pm - Call 305-743-0033

          Saturdays and Sundays   9:00 am to 1:00 pm – Call 305-289-4140

 

After Hours and/or at Your Convenience – you can use any of the following:

  1. For Emergencies (such as health or safety) – Call 911 or contact the Monroe County Sheriff at 305-289-2351 (Dispatch)
  2. For Non-Emergency but Urgent issues (such as noise complaints or traffic/parking complaints) – contact the Monroe County Sheriff at 305-289-2351
  3. For Non-Emergencies, Non-Urgent issues - Call the Office Phone Numbers above and leave a message  - OR
  4. On-Line - Enter a complaint on-line – click here: http://ci.marathon.fl.us/codecompliance/webform/code-complaint  - OR
    1. From the City of Marathon homepage website http://ci.marathon.fl.us click on the “Code Complaint” option located at the bottom   - OR
    2. E-mail the Code Department at  code@ci.marathon.fl.us - OR
    3. From the homepage click on the “Permitting Portal” option located at the bottom – Click on “Code Compliance” and then click “Select” for Code Complaint  - OR
    4. From the homepage click on the “Code Compliance” Department under the “Government” tab and then click “Code Complaint”

VACATION RENTAL ISSUES – For complaints such as parking issues or noise issues at vacation rental homes – a sign with local property management contact information is usually available at the front of the property - a call/complaint can also be made to that number.  If your issue is not resolved through the property manager, please let us know.

 

SEWER EMERGENCIES - For sewer problems, you can call the Sewer Emergency Line at 305-517-6764

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